2024-10-15 07:49:15 -04:00
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name: Deployment troubleshooting
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description: |
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You are a server administrator and you are encountering a technical issue during installation, upgrade or operations of Mastodon.
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2024-11-24 14:44:03 -05:00
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labels: [bug, 'status/to triage']
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2024-10-15 07:49:15 -04:00
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body:
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- type: markdown
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attributes:
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value: |
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Make sure that you are submitting a new bug that was not previously reported or already fixed.
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Please use a concise and distinct title for the issue.
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- type: textarea
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attributes:
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label: Steps to reproduce the problem
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description: What were you trying to do?
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value: |
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1.
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2.
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3.
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...
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validations:
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required: true
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- type: input
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attributes:
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label: Expected behaviour
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description: What should have happened?
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validations:
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required: true
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- type: input
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attributes:
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label: Actual behaviour
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description: What happened?
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validations:
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required: true
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- type: textarea
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attributes:
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label: Detailed description
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validations:
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required: false
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- type: input
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attributes:
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label: Mastodon instance
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description: The address of the Mastodon instance where you experienced the issue
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placeholder: mastodon.social
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validations:
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required: true
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- type: input
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attributes:
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label: Mastodon version
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description: |
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This is displayed at the bottom of the About page, eg. `v4.4.0-alpha.1`
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placeholder: v4.3.0
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validations:
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required: false
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- type: textarea
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attributes:
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label: Environment
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description: |
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Details about your environment, like how Mastodon is deployed, if containers are used, version numbers, etc.
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value: |
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Please at least include those informations:
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- Operating system: (eg. Ubuntu 22.04)
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- Ruby version: (from `ruby --version`, eg. v3.3.5)
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- Node.js version: (from `node --version`, eg. v20.18.0)
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validations:
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required: false
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- type: textarea
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attributes:
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label: Technical details
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description: |
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Any additional technical details you may have, like logs or error traces
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validations:
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required: false
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